online casino gambling
AusVegas Casino
Overview
AusVegas is a browser only Flash technology casino and part of Lasseters Online which has been around since 1999. AusVegas is a wholly owned subsidiary of Lasseters Corporation; a publicly listed company on the Australian Stock Exchange and is licensed and fully regulated by the Northern Territory Government in Australia. Their software is by OGS Fire system which can be run on Windows, Linux, and on Mac. However, Mac users may occasionally have problems accessing their site. They offer live chat and email support. Their Live Chat also gives a photo of the person you are chatting with, which is a nice personal touch. Their whole site is friendly and nice, from the picture of the Managing Director on their about us page, to the child protection software they recommend. This seems like a very warm and fuzzy casino.
One very interesting point on their site, if you wish to take legal action against them they tell you where you can go (and I don't mean in a rude way). That is amazing. This is the first casino I've reviewed that has gone that far.
They also take gambling addiction very seriously. Punters can suspend their accounts for a period of time. Once they have suspended their accounts 3 times they need to send proof from a gambling addiction counselor stating that they don't have a problem before being allowed to gamble again. That's something to keep in mind before suspending your account.
Deposits
Ok, they are strict. There are account levels depending on if you have confirmed your details or not:
Online allows for $500 deposits in 30 days and no withdrawals
Age confirmed (you sent your stuff and they got it) $2500 deposit limit and you get your withdrawals back via CHECK.
Bronze / Silver – this is the only one where you can get your money back via FirePay and Neteller.
They have got to be kidding. I deposit via Neteller, go through the trouble of sending my details (I don't have a scanner or a fax at home, so yes this really would be a hassle for me) and then I get my money back via check?! That's just wrong, plain and simple.
All amounts mentioned are in USD. They offer all the usual methods of deposit:
Credit cards (Visa / MasterCard) – minimum deposit $5
Neteller – minimum deposit $10
Neteller InstaCash – minimum deposit $50
FirePay – minimum deposit $5
Citadel – minimum deposit $50
PrePaid ATM – minimum deposit $40
Moneybookers – minimum deposit $5
The following methods are only available for age confirmed or above. Minimum deposit for all methods is $50:
International Money Order – Must be purchased from a bank.
Check – Can take up to 8 weeks to clear
Telegraphic transfers – Minimum of 3 business days
The following countries can only deposit via telegraphic transfer: Argentina, Bangladesh, Czech Republic, India, Indonesia, Pakistan, Slovakia, Sri Lanka.
People from Singapore can only deposit $500 in 30 days.
Withdrawals
Once they have received your details confirming your identity they will send you a PIN in the mail. This PIN only needs to be used once to activate your ability to withdraw. You can not withdraw without activating your PIN.
"Your first withdrawal of funds will be sent to you in the form of a cheque through normal post. Once you have received at least one cheque deposit and we have confirmed it was cashed at your bank, your account will be upgraded to allow further withdrawal methods including NETeller and Firepay." Check withdrawals are charged a $5 fee. So, not only do they force you to receive your first payment back via a method you wouldn't prefer but they charge you for it as well. Lovely.
Check withdrawals take 7 – 14 business days to reach their location, however that time may be even longer depending on where you live. In my opinion once they receive the identification details from the player that should be enough. Sending the first withdrawal back via bank draft when one deposited via Neteller just seems excessive.
Minimum withdrawal is $20. Credit cards, Citadel, moneybookers, International Money Orders, Checks, and Telegraphic transfers are paid via check (don't forget the $5 fee). All other methods are paid as the deposit.
